A Typology of Technology-Enhanced Tourism Experiences
نویسندگان
چکیده
Experiences constitute the essence of the tourism industry. While literature has recognised the recent impact of technology on experiences, its empirical exploration remains scarce. This study addresses the gap by empirically exploring five leading industry cases to generate a holistic understanding of technology enhanced tourism experiences. The main contribution of this paper lies in the development of a nine-field experience typology matrix based on the increasing intensity of cocreation and technology implementation. The final contribution of this study is the development of an experience hierarchy and discussing its relevance for experience enhancement in tourism research and practice. AUTHORS: Barbara Neuhofer* [email protected] Dimitrios Buhalis [email protected] Adele Ladkin [email protected] eTourismLab, School of Tourism Bournemouth University Talbot Campus, Fern Barrow Poole, Dorset BH12 5BB United Kingdom PLEASE CITE THIS ARTICLE AS: Neuhofer, B., Buhalis, D., Ladkin, A., 2013. A Typology of Technology-Enhanced Tourism Experiences. DOI: 10.1002/jtr.1958. A Typology of Technology-enhanced Tourism Experiences
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